Every month in the year 2010, I will make a top 10 list based on a chosen animerelated category. In the spirit of Sportscenter's Top 10 Plays and their weekly Not Top 10 Plays, every three months I will make a Not Top 10 blog that lists the best of the worst of a given category. May will be the next month a Not Top 10 blog is produced.."We heard from our very first customer that he couldn't get guest satisfaction survey companies to return his call because he was too small," says Kimmel, cofounder and CEO of On The Spot Systems/Survey on the Spot. So he designed Survey on the Spot as a "selfserve, costeffective solution to gather realtime feedback from customers. It also allows you to receive instant management alerts if an issue arises." This service and many other types of selfserve and fullservice survey solutions can be integral to helping entrepreneurs quickly build their email lists and businesses that meet their customers' needs well..

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